Payment & Chargeback Policy

This policy explains billing, disputes, and chargeback handling.

1. Payments

• Orders are processed based on available account balance at submission time.
• Fees from gateways, FX, and network confirmation delays may apply.
• Promotional balance may have separate expiration or usage limits.

2. Refund Path

• Undelivered approved amounts are usually returned to platform balance first.
• Direct payment-method refunds follow Refund Policy conditions and review.

3. Chargebacks

• Unresolved chargebacks/disputes can lead to account hold or permanent closure.
• Fraudulent chargebacks after service consumption may trigger legal recovery actions.

4. Verification

For risk control, RanoSocial may request identity or payment verification before enabling or restoring account features.

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