Refill & Drop Policy

This policy explains how refill support works for eligible services.

1. Eligibility

• Only services marked as refill-supported are covered.
• Refill period starts from order completion time shown in dashboard.
• Private, renamed, or deleted profiles/content may void refill eligibility.

2. Refill Scope

• Refills address unexpected drops within the service refill window.
• Refill restores toward delivered quantity, not guaranteed exact retention forever.
• Multiple refill requests for the same order may be merged or queued.

3. Exclusions

• No refill for platform purges, account bans, username changes, or content removal.
• No refill for orders placed with incorrect links or wrong service type.
• No refill when destination account blocks or limits interactions.

4. Request Process

Open a ticket with order ID and evidence. Our team reviews and processes valid requests according to queue and service limits.

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